Updated 29 Oct 2026

Shipping

Timing

• Processing: 1–2 business days.
• US: 4–8 business days. Canada and Western Europe: 7–14 business days.
• Tracking is emailed the moment the label prints.

Costs and duties

• Free shipping on orders over $75.
• International orders ship DDU — duties and taxes are collected by the carrier, not at checkout.

Lost in transit

• If tracking stalls more than 7 days, tell us and we ship a replacement immediately.
• You do not need to wait out the carrier investigation.

Questions about anything above: [email protected].